Wednesday, June 17, 2009

Is BPO industry killing young minds?

Being an Indian it is my birth right to discuss the entire national problem everyday with friends or family at the dinner table. Yesterday my platter was served with the tension of diminishing value of education.
The discussion all started from a Young lad whom I meet. He is just 19, I guess he just appeared for his high school examination. It took my by shook that this place where he is working is his second job. He is been working since last two years. Sorry I forgot to mention that he is working in a call center.
Why I'm telling the background is because this chap does not want to study any further
& I found his reason strange as well. Neither he works for any financial obligation nor for any strong reason. His reason is just that he want to earn money.
It really amused me, at that time I realized why such condition has evolved after braining out the facts. The facts which I think are responsible for such conditions are :-
  1. No higher educational qualification required to work in call centers.
  2. In fact BPOs look for students appearing or college going.
  3. A person with higher educational qualification is not a good candidate for call centers.
  4. Easy money. Though the work is stressful but the perks are always lucrative.
I'm not here to blame any one but this the fact; BPOs, call centers are hampering the value of education. Though their approach is changing, these MNCs are here to do business & they'll surely hire people as per their discretion.

I find it so helpless situation, whom should we approach?
  • The parents?
  • The Company HR?
  • Young guys like this one?
  • The education system?
  • The economic system?
No answer, that's the same thing happened yesterday at the dinner table we did not have any answer. Perhaps we all have to decide what we want, quick money or strong future based on higher education?